I want you to love what you ordered. If something is not right, I want to know! Please contact me through email idahaywood1@icloud.com and I will be in touch as soon as possible. If there are any URGENT needs feel free to text me at 202-394-8915

Exchanges & Returns

Because our pieces are handmade and because we are a small independent business, our return policy is stricter than the big box brands out there. We thank you very much for your understanding and compliance with our policies. 

Exchanges must be in their original, unworn condition and postmarked to Bracelets Etc. LLC  within 7 days of your order being delivered to you. If your return is postmarked more than 7 days past your delivery date, I cannot exchange your piece. 

(example: Your package is delivered to you on Monday, May 1st. If you change your mind and would like to exchange it, your exchange package must be postmarked (shipped) by Monday, May 8th, back to Bracelets Etc. LLC.)

• To start your exchange, please email: idahaywood1@icloud.com and I will send you the required form for exchanges.
• After your exchange is approved, you will be emailed a prepaid shipping label to send back your exchange. 
• All orders sent in for an exchange within the valid return timeframe will be exchanged. All original shipping fees are nonrefundable.
• Orders that meet the stated requirements herein are eligible for one exchange only and after that point are not eligible for an exchange.
• Exchanges are processed within ten (10) business days after receipt of package.